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Our Customer Success Team: a strong partner for you

The WERKBLiQ Customer Success Team ensures that you get the outstanding service you deserve. We are there for you if you have any questions or problems or if you are experiencing any other challenges. We are also there to take on board any feedback you may have about our software.

An overview of our service package

Fast onboarding

In just four weeks, your personal implementation manager will give you the best training possible in how to use your WERKBLiQ platform.

Web demos & workshops

Do you want to familiarise yourself with WERKBLiQ or brush up on it? Together we will discover individual areas of potential in your company.

Personal customer support

Not found the answer to your question via our Help Desk? We're here to give personal assistance Monday to Friday from 09.00 to 17.00 (CET).

Our Help Desk

You can report errors, give feedback, provide requests for improvement and ask general support questions at our Help Desk. Our knowledge base and our training area also provide you with everyday support in using WERKBLiQ thanks to helpful articles and videos.

  • Ticket creation
  • Training and application videos, as well as useful instruction articles
  • Direct communication with your Customer Success Manager
Help Desk
150

completed onboarding appointments

1000

completed web demos

101

percent dedication to everything we do

What our customers say about us

Regular communication with our customers is the basis for a trusting partnership.

Reference stories

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We'd be happy to help!

Please feel free to get in touch with us and we will get back to you as soon as possible.

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