Our Customer Success Team: a strong partner for you
The WERKBLiQ Customer Success Team ensures that you get the outstanding service you deserve. We are there for you if you have any questions or problems or if you are experiencing any other challenges. We are also there to take on board any feedback you may have about our software.
An overview of our service package
Fast onboarding
In just four weeks, your personal implementation manager will give you the best training possible in how to use your WERKBLiQ platform.
Web demos & workshops
Do you want to familiarise yourself with WERKBLiQ or brush up on it? Together we will discover individual areas of potential in your company.
Personal customer support
Not found the answer to your question via our Help Desk? We're here to give personal assistance Monday to Friday from 09.00 to 17.00 (CET).
Our Help Desk
You can report errors, give feedback, provide requests for improvement and ask general support questions at our Help Desk. Our knowledge base and our training area also provide you with everyday support in using WERKBLiQ thanks to helpful articles and videos.
- Ticket creation
- Training and application videos, as well as useful instruction articles
- Direct communication with your Customer Success Manager
completed onboarding appointments
completed web demos
percent dedication to everything we do