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One piece of software for all service processes


From a problem to a solution: Malfunctions or issues are sent straight to the responsible service employees and are prioritised, scheduled and processed there. For maximum transparency.


Find out more

One piece of software for all service processes


From a problem to a solution: Malfunctions or issues are sent straight to the responsible service employees and are prioritised, scheduled and processed there. For maximum transparency.


Find out more

Your direct link to the service experts

Service employees now receive messages from production via only one channel. Relevant information like the machine type, department, contact, error descriptions and photos can be sent too.

For the back office team

You can organise, plan and control your service deployments in a clear, simple and transparent manner. The disposition board gives you a constant overview of your resources and makes it easy to coordinate service attendances using drag-and-drop.

For the field team

Your service technicians receive orders straight to their mobile device. Task steps which are due are easy to process and document with the help of checklists. A time stamp provides a detailed record of who did what when. The signature function allows the service technician to finish the order whilst still on site.

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No more queries

Relevant information like the machine type, department, contact, error descriptions and photos can be sent too.

Your challenges

  • Long response times in the event of a malfunction
  • Queries being bounced back and forth due to a lack of information
  • Manual and outdated processes
  • Error identification takes a very long time
  • Existing knowledge cannot be accessed

How WERKBLiQ can help

Thanks to the ticket system, malfunctions are sent at the touch of a button and are sent straight to the responsible colleagues along with all the relevant information.

In addition to the faster response time, this allows error causes to be identified more quickly and machine downtime to be reduced to a minimum.

Benefits of service workflows

Ticket system

The internal maintenance team knows exactly what needs to be done and when.

Service orders directly from the machine

The machine operator can issue maintenance orders easily

Automatic transmission of machine data

Error descriptions, photos and videos help to identify errors quickly

Disposition board for task management

Scheduling of deployment and an insight into the order status: the maintenance manager is always up to date

Your personal web demo

Find out more about WERKBLiQ! An expert from our team will provide you with a no-obligation introduction to our tool and answer any questions. Here are the next steps:

  • Personal demo with one of our experts
  • Together we will discover individual potential at your company
  • You will then receive your 30-day trial version free of charge and on a no-obligation basis

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